Indlela Yokubika Inkinga Yokuthenga ku-iTunes Support

Okufanele ukwenze uma ukuthenga kwakho kwe-iTunes Store kungalungile

Ukuthenga umculo wedijithali , ama-movie, izinhlelo zokusebenza, amabhuku, njll, kusukela ku-Apple iTunes Store ngokuvamile kuyinkqubo ebushelelezi neyinkathazo engahambi ngaphandle kwe-hitch. Kodwa ngezikhathi ezingavamile ungangena enkingeni yokuthenga edinga ukubikwa ku-Apple. Izinkinga ezivamile ongase ubhekane nazo lapho uthenga nokulanda imikhiqizo yedijithali evela ku-iTunes Store ihlanganisa:

Ifayela elonakele

Kulesi simo, inqubo yokuthenga nokulanda umkhiqizo wakho we-iTunes Store ingase ibonakale iqedile ngempumelelo, kodwa kamuva uthole ukuthi umkhiqizo awusebenzi noma awuphelele; njengengoma ngokungazelelwe iyeka ukusebenza ingxenye. Ngakho-ke umkhiqizo ku-hard drive yakho unonakele futhi udinga ukubika ku-Apple ukuze ukwazi ukulanda indawo.

Ukuxhumeka kwakho kwe-intanethi kwehla ngenkathi kulayishwa

Lena inkinga evamile engenzeka ngenkathi ulandwa ukuthenga kwakho kwikhompyutha yakho. Amathuba awukuthi, uzophela ngefayela elilandiwe kancane noma akukho lutho!

Ukulanda kuphazanyiswa (ku-Server End)

Lokhu kungavamile, kodwa kungase kube nezimo lapho kunenkinga yokulanda umkhiqizo wakho kusuka kumaseva we-iTunes. Ungase ukhokhiswe ngalokhu kuthenga ngakho-ke kubalulekile ukuthumela i-Apple umbiko wale nkinga ukuze uphinde ulande umkhiqizo wakho okhethiwe.

Lezi zonke izibonelo zokuthengiswa okuphelele ongazibika ngokuqondile ngesofthiwe ye-iTunes ukuze omunye wabameli baka-Apple aphenye.

Ukusebenzisa Uhlelo lweSoftware lwe-iTunes Ukubika Inkinga Yokuthenga

Isistimu yokubika eyakhelwe ngaphakathi akulula ngaso sonke isikhathi ukuthola iTunes, ngakho landela izinyathelo ezingezansi ukuze ubone ukuthi ungathumela kanjani umlayezo we-Apple mayelana nenkinga yakho ye-iTunes Store.

  1. Qalisa uhlelo lwe-software lwe-iTunes futhi usebenzise noma yikuphi ukubuyekezwa kwesofthiwe uma ususiwe.
  2. Esikhathini sefasitela lesokunxele, chofoza kusixhumanisi seTunes Store (lokhu kutholakala ngaphansi kwesigaba seSitolo).
  3. Eduze ngakwesokudla ngakwesokudla kwesikrini, chofoza inkinobho yokungena ngemvume . Thayipha i- ID yakho ye- Apple (ngokuvamile ikheli lakho le-imeyili) nephasiwedi ezindaweni ezifanele. Chofoza ukungena ngemvume ukuze uqhubeke.
  4. Chofoza phansi-umcibisholo eduze kwegama lakho le-ID ye-Apple (kuboniswe ngakwesokudla ngakwesokudla kwesikrini njengangaphambili) bese ukhetha inketho yemenyu ye- Akhawunti .
  5. Skrolela phansi kwesikrini soLwazi lwe-akhawunti uze ubone isigaba somlando wokuthengwa. Chofoza ku- Bona konke isixhumanisi (kwezinye izinguqulo ze-iTunes okubizwa ngokuthi Ukuthenga Umlando) ukubuka ukuthenga kwakho.
  6. Ngaphansi kweskrini somlando wokuthenga, chofoza ku- Bika inkinobho ye- Inkinga .
  7. Thola umkhiqizo ofisa ukuwabika uphinde uchofoze umcibisholo (kwikholomu yosuku lokuhlela).
  8. Esikrinini esilandelayo, chofoza ukubika i- hyperlink Inkinga yomkhiqizo onenkinga nayo.
  9. Chofoza imenyu yokudonsela phansi esibukweni sokubika bese ukhetha okukhethwa eduze okuhlobene kakhulu nohlobo lwakho lokukhishwa.
  1. Kungumqondo omuhle ukwengeza ulwazi oluningi ngangokunokwenzeka ebhokisini lamazwana ukuze inkinga yakho ingalandelwa ngokushesha yi-agent yokusekela i-Apple.
  2. Ekugcineni chofoza inkinobho yokuhambisa ukuthumela umbiko wakho.

Ngokuvamile uzothola impendulo ngekheli le-imeyili elibhaliswe kwi-akhawunti yakho ye-Apple kungakapheli amahora angu-24.