Thola usizo oluvela ku-Yahoo Support uma uhlangabezana nenkinga ye-Mail
Uma unenkinga nge- Yahoo Mail yakho, kodwa amadokhumenti e-Yahoo angasiza, ungaxhumana nosizo lwe-Yahoo ukuze uthole usizo.
Kungakhathaliseki ukuthi udaba luni, ungaxhumana no-Yahoo ngakho, futhi inkampani izosebenza nawe ukuxazulula inkinga. Ngaphambi kokuba uthathe leso sinyathelo, zama ukukhiqiza inkinga ngokuphinda izinyathelo ezifanayo. Mhlawumbe le nkinga yayingumkhuhlane futhi ngeke ibuyeke.
Uma inkinga kwenzeka uma uphinda izinyathelo, kungakhathaliseki ukuthi umlayezo ohlangene, imilayezo elahlekile noma awukwazi ukudonsa izithombe, yisikhathi sokuxhumana noxhaso lwe-Yahoo Mail. Unezinketho eziningana.
Indlela yokuxhumana no-Yahoo
I-Yahoo inezinombolo ezimbalwa zokuxhumana lapho ungafinyelela khona ithimba layo lokusekela. Ungacela usizo nge-Twitter noma i-Facebook uma uya ku-@YahooCare noma i-YahooCustomerCare, ngokulandelanayo.
Uma ungathanda ukuxhumana no-Yahoo nge-imeyli, ungangena isicelo sokusekela:
- Iya kusikrini sosizo se-Yahoo kusiphequluli.
- Chofoza ithebhu ye- Mail phezulu kwaleyo khasi ukuze ufinyelele izinketho ze-Yahoo Mail.
- Kusukela emenyu yokudonsa phezulu ngakwesokunxele kwesikrini, khetha ukuthi iyiphi imenyu ye-Yahoo Mail ekunika inkathazo. Okukhethwa kukho kufaka uhlelo lokusebenza le-Mail lwe-Android , uhlelo lokusebenza lwe-Mail lwe-iOS , iMeyili yeDeskithophu , iMeyili Yomakhalekhukhwini , noma i- Mail Mail yeDeskithophu .
- Ngaphansi kokudlulisa amehlo ngendaba, khetha isihloko esivumelana nesizathu sakho sokuxhumana ne-Yahoo Support.
- Uma ungeke ukwazi ukuthola impendulo yakho lapho, khetha Imeyili yeDeskithophu kwimenyu ehlayo.
- Ngakwesokudla kweskrini se-Yahoo Support, chofoza i- Mail Quick Fix Tool ukuze u-Yahoo agijime ku-akhawunti yakho .
- Esikrinini esivulwayo, chofoza okuthi Iya ku-Yahoo Mail Quick Fix ithuluzi .
- Faka i-ID yakho ye-Yahoo ensimini enikeziwe phezulu kwesikrini uma ingakafiki kakade lapho.
- Khetha inkinga onayo kusukela kwimenyu yokudonsela phansi.
- Faka ikheli le-imeyli ehlukile (hhayi ikheli le-imeyili le-Yahoo enenkinga yakho) ngaphansi kwe- imeyili ehlukile .
- Ebhokisini elilandelayo lombhalo, nikeza ikheli le-imeyli ongayifinyelela.
- Thayipha ikhodi oyibonayo ebhokisini le- CAPTCHA .
- Chofoza udale isicelo sokufundisa i-Yahoo Support ukuskena i-akhawunti yakho ngezinkinga.
Hlola i-akhawunti ye-imeyili oyinikeze ku- Yahoo ngesifinyeto se-Yahoo okutholakele. Kungase kuhlanganise nezinyathelo ozolandela ukuxazulula inkinga. Inqubo yonke ingathatha noma yikuphi amahora amabili kuya emahoreni angu-24 agcwele.
Uma unemibuzo elula futhi ungafuni ukulinda ngokugcwele i-akhawunti yakho ye-Yahoo Mail, chofoza inkinobho yokuxhumana nathi noma ye- Yahoo Help Community esibukweni sosizo lwe-Yahoo ngaphansi kwethebhu ye-Mail.
Isexwayiso: Ngokusho kwe-Yahoo, uma ubona inombolo yenkonzo yamakhasimende ye-Yahoo ethunyelwe ku-intanethi, akusiyo ye-Yahoo ukwesekwa. Ikholi ingabangela isicelo sekhadi lesikweletu, ibhange, noma ulwazi lokungena ngemvume kwe-akhawunti. Unganiki lolu lwazi bese u-hang up. Ukusekelwa kusuka ku-Yahoo kukhululekile.