Indlela yokwenza i-Apple Genius Bar Ukuqokwa kwe-Tech Support

Enye yezinto ezinhle kakhulu zokuba ikhasimende le-Apple likwazi ukuya esitolo se-Apple esiseduze ngokusekela ngokuzimela nokuqeqeshwa kusuka ku-Genius Bar.

I-Genius Bar yilapho abasebenzisi abanenkinga nge- iPods , iPhones , iTunes , noma ezinye imikhiqizo ye-Apple bangathola ukwesekwa kwe-tech-one-one kusuka kuchwepheshe oqeqeshiwe. (I-Genius Bar iwukusekela nge-tech kuphela. Uma ufuna ukufunda indlela yokusebenzisa imikhiqizo, i-Apple inezinye izinketho zesitolo esitolo.) Kodwa njengoba i-Apple Stores ihlale imatasa, kudingeka wenze i-aphoyintimenti kusengaphambili uma ufuna thola usizo. (Ngendlela, kunesicelo salokho .)

Izinkinga eziningi zingaxazululwa ngabasebenzisi ngezinye iziyalezo. Kodwa uma udinga usizo lomuntu siqu, inqubo yokuthola usizo ingadideka futhi ikhungathekise. Lesi sihloko senza kube lula.

Indlela yokwenza i-Apple Genius Bar Ukuqokwa

Isithombe sesikweletu: Artur Debat / Moment Mobile ED / Getty Images

Landela lezi zinyathelo ukugcina isikhathi ku-Genius Bar ukuze uthole ukusekelwa.

  1. Qala ngokuya kuwebhusayithi ye- Apple Support ku-http: //www.apple.com/support/.
  2. Skrolela kuze kube sekugcineni kwesigaba se- Apple Support Support .
  3. Chofoza inkinobho yokuthola Ukusekela .
  4. Okulandelayo, chofoza umkhiqizo ofuna ukuthola usizo ku-Genius Bar.

Chaza Inkinga Yakho

Isinyathelo sesi-2: Ukwenza ukuqoka kwe-Genius Bar.

Uma usukhethile umkhiqizo odinga usizo nge:

  1. Iqoqo lezihloko ezivamile zosizo zizoboniswa. Ngokwesibonelo, i-iPhone, uzobona ukhetho ukuthola usizo ngezinkinga zebhethri , izinkinga nge- iTunes , izinkinga zokusebenza, njll Khetha isigaba esisondelene kakhulu naso usizo oludingayo.
  2. Izihloko eziningana kulolu hlobo zizovela. Khetha okuhambisana kakhulu nesidingo sakho (uma kungekho umdlalo, chofoza Isihloko asikho ohlwini).
  3. Kuye ngesigaba nenkinga oyikhethile, iziphakamiso eziningi zokulandelela zingavela . Uzothathwa ngezindlela ezingenzeka zokuxazulula inkinga yakho ngaphandle kokuya ku-Genius Bar. Zizwa ukhululekile ukuzizama uma uthanda; bangase basebenze futhi bakugcine uhambo.
  4. Uma ukhetha ukuhamba ngokuqondile ukwenza i-aphoyintimenti, njalo khetha i- Cha uma ubuzwa ukuthi ngabe isiphakamiso sisize. Kwezinye izimo, kufanele ukhethe Cha akubongi. Chofoza Qhubeka uma isayithi linikeza okukhethwa kukho nge-imeyli noma kokusekelwa kombhalo kuwe.

Khetha ukuqoka kwe-Genius Bar

Ngemva kokuchofoza kuzo zonke izinketho zokusekela eziphakanyisiwe ezivela ku-Apple:

  1. Uzobuzwa ukuthi ungathanda ukuthola usizo. Kukhona izinketho eziningi, kodwa lezo ozifunayo zivakashela i -Genius Bar noma Faka ku-Service / Repair (izinketho ezahlukene zihanjiswa kuye ngokuthi uhlobo lwenkinga oyikhethile ekuqaleni).
  2. Uma ungaboni lokhu okukhethwa kukho, kungase kudingeke ubuyele emuva ezinyathelweni ezimbalwa bese ukhetha esinye isihloko sokusekela esiphetha ngalolu khetho.
  3. Uma usuyenzile, uzocelwa ukungena ngemvume nge- ID yakho ye- Apple . Yenza kanjalo.

Khetha Isitolo, Usuku, Nesikhathi se-Genius Bar Ukuqokwa

  1. Uma ukhetha Vakashela i-Genius Bar , faka ikhodi yakho ye-zip (noma vumela isiphequluli sakho ukuba ufinyelele indawo yakho yamanje) bese uthola uhlu lwe-Apple Stores eliseduzane.
  2. Uma ukhetha Faka kule Service futhi udinga usizo nge-iPhone, yenza okufanayo bese ufaka inkampani yakho yefoni ye-iPhone ohlwini lwazo ezitolo eziseduze ze-Apple nezithwala.
  3. Imephu ibonisa uhlu lwe- Apple Stores eliseduzane .
  4. Chofoza kusitolo ngasinye ukuze ubone kumephu, ukuthi kude kangakanani ukusuka kuwe, futhi ubone ukuthi yiziphi izinsuku nezikhathi ezitholakalayo zokuqokwa kwe-Genius Bar.
  5. Uma uthola isitolo oyifunayo, khetha usuku ofuna ngalo bese uchofoza isikhathi esitholakalayo sokuqokwa kwakho.

Ukuqinisekiswa kokuqokwa kanye nezinketho zokukhansela

Ukuqokwa kwakho kwe-Genius Bar kwenzelwe isitolo, usuku, nesikhathi osikhethile.

Uzobona isiqiniseko sokuqokwa kwakho. Imininingwane yokuqokwa ibhalwe lapha. Isiqinisekiso sizophinde sithunyelwe nge-imeyli kuwe.

Uma udinga ukuguqula noma ukukhansela ukubhuka, chofoza ukulawula isixhumanisi sami sokubhuka ku-imeyili yokuqinisekisa futhi ungenza izinguquko ozidingayo kusayithi lika-Apple.