Kungase kubonakale kungenangqondo ukuthi awukwazi ukuthumela imilayezo kubangani bakho ku-Facebook kusuka ngaphakathi kohlelo lokusebenza lwe-Facebook, kepha i-Facebook isuse le khono futhi yakha uhlelo lokusebenza oluhlukile nje imilayezo. Inkinobho yesithunywa isesekhona kuhlelo lokusebenza lwe-Facebook, noma kunjalo, akusekho ukuthatha isikrini somthumeli. Uma une-app yesithunywa efakiwe, inkinobho izokuyisa kulolu hlelo lokusebenza oluhlukile. Uma ungenjalo, kufanele kukugqugquzele ukulanda uhlelo lokusebenza, kodwa lokhu akusebenzi ngaso sonke isikhathi, ngakho-ke uma uthinta inkinobho futhi akukho lutho olwenzekayo, kungenxa yokuthi udinga ukulanda i-Facebook Messenger.
Uma usulanda ukulanda uhlelo lokusebenza, inkinobho yesithunywa ngaphakathi kwe-Facebook kufanele iqalise ngokuzenzakalelayo uhlelo lokusebenza olusha. Isikhathi sokuqala se-Facebook Messenger esilayishiwe, uzobe uhanjiswa ngemibuzo eminingana, kufaka phakathi ukungenisa ulwazi lwakho lokungena ngemvume uma ungaxhunyiwe i-iPad yakho ku-Facebook noma ukuyiqinisekisa uma uxhumekile kokubili. Kufanele wenze lokhu okokuqala lapho uqala uhlelo lokusebenza.
Uhlelo lokusebenza luzocela inombolo yakho yefoni, ukufinyelela koxhumana nabo kanye nekhono lokukuthumela izaziso. Kulungile ukuyeka ukunikeza inombolo yakho yocingo noma oxhumana nabo. Ngokusobala, i-Facebook ifuna ukuthi ushiye ulwazi oluthe xaxa ngangokunokwenzeka, ngakho-ke akucaci ukuthi usengakwazi ukufinyelela abangani bakho be-Facebook ngisho noma unganiki uhlelo lokusebenza lokufinyelela kuhlu lwakho loxhumana nabo.
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Ngokusho kwe-CEO uMark Zuckerberg, u-Facebook wadala uhlelo lokusebenza oluhlukile ukudala isipiliyoni esingcono kumakhasimende abo. Kodwa-ke, kubonakala sengathi kungenzeka ukuthi i-Facebook ifuna ukuvuselela isevisi yokuthumela imiyalezo njengohlelo lwayo lokusebenza oluzimele ngokulindele ukuthi abantu bangakhetha ukuyisebenzisa ngokuthumela imiyalezo. Lapho abantu bebe bancike kulo, baningi abaxhomeke ku-Facebook, futhi kungenzeka ukuthi baqhubeke besisebenzisa.
Ngokuqinisekile, ukwehlukanisa i-Facebook ibe yizinhlelo zokusebenza ezimbili akuyona into engcono kakhulu kubantu abaningi, ngakho-ke iZuckerberg ayikho iqiniso. Futhi uma ucabanga ukuthi isizukulwane esincane sivame ukusebenzisa amanye amapulatifomu e-social networking afana ne-Tumblr, ukudala isevisi yokuthumela imiyalezo kuyingxenye umzamo wokubuyisela abanye balaba basebenzisi.