Ukuhlanganiswa kwamathuluzi wokuxhumana
Izwi liyingxenye eyodwa kuphela ye-puzzle yokuxhumana. Kungenzeka ukuthi usanda ukwenza isivumelwano nomlingani noma iklayenti, kodwa usadinga ukuthola noma uthumele isaphulelo kwi-imeyili noma ngefeksi; noma ukukhulumisana ngezwi kuyabiza kakhulu, ungase uthathe isinqumo sokuphatha ingxoxo edelele engxoxweni; noma kunjalo, kungadingeka ukuthi uxoxe ngomkhiqizo womkhiqizo kwi-video conferencing nabalingani bebhizinisi abaningana.
Ngakolunye uhlangothi, awusebenzisi amathuluzi okuxhumana kuphela ehhovisi noma ekhaya - wenza kanjalo ngenkathi emotweni, epakini, ngesidlo sasemini endaweni yokudlela, ngisho nangombhede. Futhi, kukhona iqiniso lokuthi amabhizinisi aqhubeka ngokuqhubekayo 'okweqile', okusho ukuthi ibhizinisi noma izisebenzi zalo azigcini ehhovisi elilodwa noma ekhelini elilodwa; ibhizinisi lingase lisebenze ngezici eziningi ezisezingeni eliphansi, eziningi zazo ezikhona ku-intanethi kuphela.
Ngenxa yokungabi nokuhlanganiswa kwazo zonke lezi zinsizakalo, ukusetshenziswa kwalolu buchwepheshe obuhlukile akulungiselelwanga. Ngenxa yalokho, ngenkathi ukukhulumisana kungasebenza, akukona okwenziwa kahle, kokubili ngokwezomnotho nangokwezomnotho. Qhathanisa, ngokwesibonelo, ube nezinsizakalo ezihlukene kanye ne-hardware yefoni, ukuxhumana kwevidiyo , imiyalezo esheshayo, ifeksi njll, futhi zonke lezi zihlanganiswe enkonzweni eyodwa kanye ne-hardware encane.
Faka ukuxhumana okuhlangene.
Yini Engiyiyo Ukuxhumana Okubumbene?
Ukuxhumana okubumbene (UC) kuyisakhiwo esisha sezobuchwepheshe lapho amathuluzi okuxhumana afakwa khona ukuze amabhizinisi kanye nabantu ngabanye bakwazi ukuphatha konke ukuxhumana kwabo ngenhlangano eyodwa kunokuhlukana. Ngamafuphi, ukuxhumana okubumbene kufaka igebe phakathi kweVoIP nezinye ubuchwepheshe bokuxhumana obuhlobene nekhompiyutha.
Ukuxhumana okubumbene nakho kunikeza ukulawula kangcono izici ezibalulekile ezifana nokutholakala nenamba eyodwa, njengoba sibona ngezansi.
I-Concept of Presence
Ubukhona bumelela ukutholakala nokuzimisela komuntu ukuxhumana. Isibonelo esilula uhlu lwama-buddies onakho kwisithunywa sakho esheshayo. Uma bexhumekile kwi-intanethi (okusho ukuthi bayatholakala futhi bazimisele ukuxhumana), isithunywa sakho esheshayo sikunikeza inkomba kulowo mphumela. Ubukhona bungabuye bukhuthazwe ukukhombisa lapho ukhona nokuthi kanjani (njengoba sikhuluma ngokuhlanganisa amathuluzi amaningi okuxhumana) ungathintana naye. Isibonelo, uma u-Buddy engekho ehhovisi lakhe noma phambi kwekhompyutheni yakhe, ayikho indlela isithunywa sakho esheshayo esingakuthola ngaso uma ngaphandle kwamanye ubuchwepheshe bokuxhumana buhlanganisiwe, njengocingo lwe-PC-phone. Ngezokuxhumana okuhlangene, ungazi ukuthi u-buddy wakho ungubani nokuthi ungamxhumana kanjani naye ... kodwa-ke, uma efuna ukwabelana ngolwazi.
Inombolo engashadile Finyelela
Noma ngabe ubukhona bakho bungabhekwa futhi bukwabelane ngokuxhumana okuhlangene, ukuxhumana nawe kungase kungabi nakwenzeka uma iphuzu lakho lokufinyelela (ikheli, inombolo njll) lingatholakali noma lingaziwa. Manje uthi unezinhlobo ezinhlanu zokuxhumana (ifoni, i-imeyli, i-paging ... uyayibamba), ingabe abantu bangathanda ukugcina noma bazi izingcezu ezinhlanu zokwaziswa ukuze bakwazi ukuxhumana nawe noma kunini lapho befuna? Ngezokuxhumana okuhlangene, uzobe (njengamanje, kufaneleke) ube nephuzu elilodwa lokufinyelela (inombolo eyodwa) lapho abantu abangathintana nawe, kungakhathaliseki ukuthi basebenzisa isithunywa se-computer esheshayo, i- softphone yabo, i- IP yabo, i-imeyili njll. Isibonelo esisodwa Insizakalo enjalo ye-softphone-based based VoxOx , ehlose ukuhlanganisa zonke izidingo zakho zokuxhumana. Isibonelo esiphezulu senkonzo yokufinyelela kwenombolo eyodwa i- Google Voice .
Yikuphi ukuxhumana okuhlanganisiwe okuhlanganisa
Njengoba sikhuluma ngokuhlanganiswa, yonke into enkonzweni yokuxhumana ingahlanganiswa. Nasi uhlu lwezinto ezivame kakhulu:
- Imiyalezo enobumbano nezinsizakalo ze-multimedia
- Lokhu kufaka phakathi ukuxhumana ngezwi kuzo zonke izinhlobo zayo, i- voicemail , i-imeyli, ifeksi nezinye izinhlobo zezinto ezinjenge-multimedia ezifana nezithombe, izithombe, ividiyo njll.
- Ukuxhumana kwesikhathi sangempela
- Izinhlelo zangempela-sikhathi zibandakanya ukutholwa ngokushesha nokuphendula emva kokufaka. Izibonelo ukuxhumana, ukushaya ucingo, ukuthumela imiyalezo esheshayo , ukuguqula nokunye.
- Amasevisi wedatha
- Lokhu kufaka phakathi ukulethwa kolwazi njengedatha yewebhu, amasevisi enthanethi njll.
- Ukuthengiselana
- Lokhu kubandakanya ukuthengiselana okuwenziwe ku-Intanethi, ngokusebenzisa iwebhu noma ngezinye izindlela, njenge-e-commerce, izicelo zebhizinisi, ibhange le-inthanethi njll.
Ukuxhumana Okubumbene Kungabasiza Kanjani?
Nazi ezinye izibonelo zendlela ukuxhumana okuhlangene kungasiza ngayo:
- Abantu abathembele ekuhambeni kokuxhumana bangahlala bexhumeke ne-softphones zabo noma izingcingo ze-IP ezingenantambo ngisho nalapho bengaphandle kwehhovisi noma ekhaya.
- Amabhizinisi anganciphisa kakhulu izindleko ezitholakalayo zokubamba abasebenzi, nazo zonke izinkinga, ngokuzivumela ukuba basebenze ekhaya. Ngaphezu kwalokho, isisetshenziswa sabasebenzi bangaphandle singathinteka ngaphandle kwezindleko ezikhuphukile futhi ngaphandle kokulibaziseka okuvamile ngenxa yebanga lomhlaba.
- Izingcingo ze- Web kanye nevidiyo zizovumela ukusebenzisana okungcono futhi kube nokukhiqiza okungcono, ngaleyo ndlela kuncishiswe izindleko zokuhamba nezintambo.
- Wena njengomuntu oyedwa, noma ibhizinisi, uzoba nokubhalisa kanye nezikweletu ezimbalwa ongazikhathazeka ngazo, njengoba kungenzeka ukuthi ube nazo zonke izinsizakalo zakho kusuka kumhlinzeki oyedwa, futhi ufinyelelwe ngenombolo eyodwa.
Ingabe Ukuxhumana Okuhlanganisiwe Kukulungele?
Ukuxhumana okubumbene sekuvele kakade futhi, njengokwesibhakabhaka ebomvu kuvele kancane kancane. Kuyinto nje kuphela isikhathi ngaphambi kokuba konke esikubhalile mayelana ngenhla kube ukusetshenziswa okuvamile. Isibonelo esihle sezinyathelo ezinkulu ekuthunjweni okuhlanganisiwe yi-Microsoft Office Communications Suite. Ngakho-ke, ukuxhumana okubumbene kulungile ngempela, kodwa akukafiki umthwalo ogcwele. Umbuzo wakho olandelayo kufanele ube, "Ngilungile?"