Ukusebenzisa amathuluzi we-Troubleshooting we-Apple Mail

I-Apple Mail iqondile kakhulu ukusetha nokusebenzisa . Kanye neziqondiso ezilula ezikuhambisa inqubo yokudala ama-akhawunti, i-Apple inikeza nezinkomba ezimbalwa zokuxazulula inkinga eyenzelwe ukukusiza uma into engasebenzi.

Abasizi abathathu abayinhloko yokuxilongwa kwezinkinga yiWesite Yomsebenzi, Udokotela Wexhumano, namalogi Emeyili.

01 ka-03

Ukusebenzisa iWindows Mail's Activity Window

Iwindi lomsebenzi, elitholakala ngokukhetha iWindows, Umsebenzi ovela kwibha yemenyu ye-Apple Mail, ibonisa isimo uma uthumela noma wamukela i-imeyili ye-akhawunti ngayinye ye-imeyli onayo. Kuyindlela esheshayo yokubona ukuthi kwenzekani, njenge- SMTP (I-Simple Mail Transfer Protocol) iseva ukwenqaba ukuxhumana, iphasiwedi engafanele, noma isikhathi esilula ngoba iseva yeposi ayikwazi ukufinyelelwa.

Iwindi lomsebenzi liye lashintsha ngokuhamba kwesikhathi, nezinguqulo zangaphambili zohlelo lokusebenza lwe-Mail empeleni zinefasitela lomsebenzi eliwusizo futhi elusizo. Kodwa ngisho nangendlela yokunciphisa ulwazi olunikezwe iwindi Lomsebenzi, lihlala linye lezindawo zokuqala zokubheka izinkinga.

Iwindi lomsebenzi alinikeli nganoma iyiphi indlela yokulungisa izinkinga, kodwa imilayezo yesimo sayo izokuxwayisa uma kukhona okungahambi kahle ngesevisi yakho yeposi futhi ngokuvamile kukusiza ukuba uhlole ukuthi kuyini. Uma iwindi lomsebenzi likhombisa izinkinga nge-akhawunti yakho eyodwa noma ngaphezulu yama-Mail, uzofuna ukuzama izinsiza ezimbili ezengeziwe zokuxazulula izinkinga ezinikezwe i-Apple.

02 ka-03

Ukusebenzisa udokotela we-Apple Mail's Connection

I-Apple Connection Doctor ingakusiza ukuthi uhlolisise izinkinga onayo ngeMeyili.

I-Doctor Connection izoqinisekisa ukuthi uxhumekile ku-intanethi bese uhlola i-akhawunti ngayinye ye-imeyili ukuqinisekisa ukuthi ungaxhuma ukuthola i-imeyili, futhi uxhume ukuthumela i-imeyili. Isimo se-akhawunti ngayinye siboniswa efasiteleni leDiscoctor Doctor. Uma ungakwazi ukuxhumeka ku-inthanethi, udokotela we-Connection uzonikeza ukuqhuba i- Network Diagnostics ukulandelela imbangela yenkinga.

Iningi lezindaba zeMeyili cishe lihlobene ne-akhawunti kunokuxhumeka kwe-inthanethi, noma kunjalo. Ukuze usize ukuxazulula izinkinga ze-akhawunti, udokotela we-Connection unikeza kokubili ukubuka okuningiliziwe kwe-akhawunti ngayinye kanye nelogi eningiliziwe yomzamo ngamunye wokuxhuma kwisiphakeli se-imeyili esifanele.

Umshayeli wokuxhumana ogijimayo

1. Khetha uDokotela Wokuxhuma kusuka kuWindows Window menu yohlelo lweMeyili.
2. Udokotela oxhumano uzoqala ngokuzenzakalelayo inqubo yokuhlola futhi abonise imiphumela ye-akhawunti ngayinye. Udokotela oxhumene nabo uhlola kuqala ikhono le-akhawunti ngayinye yokuthola i-imeyili bese ehlola ikhono le-akhawunti ngayinye yokuthumela i-imeyili, ngakho-ke kuzoba khona uhlu oluhle lwesimo se-akhawunti ngayinye yeposi.
3. Noma iyiphi i-akhawunti emakwe ebomvu inenkinga ethile yokuxhumeka. Udokotela oxhumano uzofaka isifinyezo esifushane salolu daba, njengegama elingalungile le-akhawunti noma iphasiwedi. Ukuze uthole kabanzi mayelana nezindaba ze-akhawunti, uzodinga ukuthi uMdokotela we-Connection abonise imininingwane (izingodo) zokuxhumeka ngalunye.

Buka imininingwane yeDiski ye-Connection

1. Esikhathini sewindi leDiscoctor Doctor, chofoza inkinobho ethi 'Bonisa Imininingwane'.
2. I-tray izogobhoza kusuka phansi kwefasitela. Uma zitholakala, leli tray lizobonisa okuqukethwe kwamalogi. Chofoza inkinobho ethi "Hlola futhi" ukuze uphinde uqale udokotela we-Connection futhi ubonise amalogi kulayini.

Ungakwazi ukupheqa phakathi kwamalogi ukuze uthole noma yiziphi amaphutha bese ubona isizathu esicacile sezinkinga. Inkinga eyodwa ngokubonisa imininingwane kuMdokotela wokuxhuma ukuthi umbhalo awukwazi ukuseshwa, okungenani kusuka ngaphakathi kwewindi leDiscoctor Doctor. Uma unama-akhawunti amaningi, ukupheqa phakathi kwamalogi kungaba nzima. Ungakwazi ukukopisha / ukunamathisela izingodo kumhleli wombhalo bese uzama ukusesha idatha ethile ye-akhawunti, kodwa kukhona okunye okukhethwa kukho: i-Mail logs ngokwabo, okuyinto isimiso sakho sigcina amathebhu.

03 ka 03

Ukusebenzisa i-Console ukuze ubuyekeze ama-Mail Logs

Ngenkathi iWebhu Lokusebenza linikeza ukubukeka kwesikhathi sangempela kulokho okwenzekayo njengoba uthumela noma uthola i-mail, izingodo zeMeyili ziyahamba ngokunye futhi zigcine irekhodi lomcimbi ngamunye. Kusukela iWindows iwindi yesikhathi sangempela, uma ubheka noma ubala, ungaphuthelwa ukubuka inkinga yokuxhumeka. Ngakolunye uhlangothi, izingodo zeMeyili zigcina irekhodi lenqubo yokuxhumana ongayibukeza ngesikhathi sokuzilibazisa.

Ukunika amandla Ama-Mail Logs (i- OS X Mountain Lion ne-Earlier)

I-Apple ihlanganisa i-AppleScript ukuvula ukungena ngemvume kwe-imeyili. Uma ivuliwe, izingodo ze-Console zizogcina ithrekhi yamalogi wakho weMeyili kuze kube yilapho ushiya isicelo seMeyili. Uma ufuna ukugcina i-Imey logging isebenze, kuzomele uphinde usebenze iskripthi ngaphambi kokuba uqalise Imeyili.

Ukuvula I-Mail Logging On

1. Uma Imeyili ivuliwe, shiya Imeyili.
2. Vula ifolda etholakala: / Library / Scripts / Mail Scripts.
3. Chofoza kabili 'Vula ifayela lokungena ngemvume.'
4. Uma iwindi le-AppleScript Editor livula, chofoza inkinobho ethi 'Run' ekhoneni eliphezulu lesokunxele.
5. Uma ibhokisi lezingxoxo livula, ubuza uma ufisa ukuqhuba iskripthi, chofoza okuthi 'Run.'
6. Okulandelayo, ibhokisi lengxoxo lizovuleka, libuze uma ufisa 'Nika amandla ukugoba kokungena ukuhlola noma ukuthumela i-imeyili. Yeka Imeyili ukuvala ukuphuma. ' Chofoza inkinobho ethi 'Kokubili'.
7. Ukungena ngemvume kuzonikezwa amandla, futhi iMeyili izoqala.

Ukubuka Imilogi Yemiyalezo

Amalogi we-imeyili abhaliwe njengemiyalezo ye-Console engaboniswa kuhlelo lokusebenza lwe-Apple Console. Ikhonsoli ikuvumela ukuba ubuke izingodo ezihlukahlukene i-Mac yakho igcina.

1. Qalisa Ikhonsoli, etholakala / Izicelo / Izinsiza /.
2. Ewindini le-Console, yandisa indawo yokusesha i-Database kulayini lesokunxele.
3. Khetha ukungena kwemilayezo ye-Console.
4. Ikamelo lokunene lesandla manje lizobonisa yonke imilayezo ebhaliswe ku-Console. Imilayezo ye-imeyili izoqukatha i-ID yomthumeli com.apple.mail. Ungakwazi ukuhlunga yonke imilayezo ye-Console ngokufaka i-com.apple.mail ensimini yehlungi ngakwesokudla phezulu kwewindi le-Console. Ungasebenzisa futhi insimu yokuhlunga ukuze uthole i-akhawunti ethize ye-imeyili enenkinga. Isibonelo, uma unenkinga yokuxhumeka ku-Gmail, zama ukungena ku- 'gmail.com' (ngaphandle kwamaphuzu) kusizinda sokuhlunga. Uma unenkinga yokuxhumeka kuphela uma uthumela i-imeyili, zama ukungena ku- 'smtp' (ngaphandle kwamaphuzu) kuNsimu yokuhlunga ukuze ubonise kuphela izingodo lapho uthumela i-imeyili.

Ukunika amandla Amalogi Emeyili (OS X Mavericks futhi Kamuva)

1. Vula iwindi leDonction Doctor ngeposi ngokukhetha Ifowuni, Udokotela oxhumano.
2. Beka uphawu lokungena ebhokisini elibhalwe Umsebenzi wokuxhumeka kwe-Log.

Buka Amalogi Emeyili OS X Mavericks futhi kamuva

Kuzinguqulo zangaphambili ze-Mac OS, ungasebenzisa i-Console ukubuka izingodo zeMeyili. Njengama-OS X Mavericks, ungadlula uhlelo lokusebenza lwe-Console futhi ubuke izingodo ezihlanganiswe nanoma yimuphi umhleli wombhalo, kufaka phakathi i-Console uma ufisa.

1. E-Mail, vula iwindi leDonction Doctor bese uchofoza inkinobho ye-Show Logs.
2. Iwindi le-Finder lizovula ukubonisa ifolda equkethe ama-Mail logs.
3. Kukhona izingodo zomuntu ngamunye ze-akhawunti ye-Imeyili oyimisile ku-Mac yakho.
4. Chofoza kabili igijimi ukuze uvule ku-TextEdit, noma uchofoze ngakwesokudla ilogi bese ukhetha Vula nevela kwimenyu e-popup ukuvula ukungena kuhlelo lokusebenza olukhethile.

Manje usungasebenzisa izingodo zeMeyili ukuthola uhlobo lwenkinga onayo, njengamaphasiwedi enqatshiwe, ukuxhumeka kokuxhumeka, noma amaseva phansi. Uma usuthola inkinga, sebenzisa i-Mail ukuze wenze izilungiso kuzilungiselelo ze-Akhawunti, bese uzama ukusebenzisa iDonctor Doctor futhi ukuze uhlole okusheshayo. Izinkinga ezivame kakhulu kukhona igama le-akhawunti noma iphasiwedi engalungile , ukuxhuma kuseva engalungile, inombolo ye-port engalungile, noma ukusebenzisa ifomu elingalungile lokuqinisekisa.

Sebenzisa amalogi ukuhlola konke okushiwo ngenhla ngolwazi umhlinzeki wakho we-imeyili akunike ukusetha iklayenti lakho le-imeyili. Ekugcineni, uma usenenkinga, kopisha amalogi we-Mail abonisa inkinga bese ucela umhlinzeki wakho we-imeyili ukuba abukeze futhi ahlinzeke usizo.