1. Qiniseka ukuthi inethiwekhi yakho ingakwazi ukuphatha izwi kanye nedatha
Ukuba namanethiwekhi ahlukene okusingatha izwi nedatha kungabiza kakhulu, kokubili ekuqaleni futhi ngenkathi isebenza. Ngaphandle kokulondoloza imali nabasebenzi, ukugijima ngezwi nedatha kwinethiwekhi efanayo kuzonikeza izinga elifanayo lezinsizakalo zokuxhumana. Lokhu kuzophinde kuveze indlela yezinhlelo zokusebenza zebhizinisi ezikhulayo ezifana nemilayezo ehlanganisiwe, ehlanganisa izwi, idatha kanye nevidiyo.
Manje, inethiwekhi yakho kufanele ifanele ukusingatha kokubili idatha nezwi. Isibonelo, ukuhamba komkhawulokudonsa wakho kuyiparamitha ebalulekile ekuvumela lokho. Okunye okubalulekile okubalulekile ukuhamba, ukuguquguquka nokuthembeka kwenethiwekhi.
Ukungafinyeleli - inethiwekhi kufanele ivumelane nezidingo ...
Ukuzivumelanisa - ... nokushintshwa
Ukuthembeka - lapho abasebenzi bekhipha ifoni, bafuna (badinga) ukuzwa ithoni yokudayela, njalo.
2. Thola ukulungisa amathuluzi ngaphambi kokuqala isevisi yakho
Kunezinhlelo eziningi zokuphathwa kwezingcingo kanye namathuluzi okuqapha emakethe. Amanye ama-hardware asekelwe futhi amanye asekelwe kwisofthiwe. Amathuluzi asekelwe ngekhwalithi ayinhloko futhi ayabiza ukuthumela futhi aphelelwa yisikhathi, eshiya phansi ukubiza ucingo lwe-software-amaphakheji. Ngokujwayelekile, isofthiwe yokuqapha ucingo yenza lokhu, phakathi kwabanye: i-VoIP call centre, ukurekhoda kwekholi, ukucubungula izingxoxo zocingo, ukubiza ucingo lokurekhoda, ukubika ngokubonisa imidwebo yomsebenzi wocingo, ukufinyelela okukude nokunye.
Futhi qapha izinga lezwi ngesikhathi sangempela nesikhathi sokuphela. Ikhwalithi yekholi ayinamathele kunethiwekhi, njengoba imingcele eminingi inquma ukuthi ikhona, ngesikhathi esithize, okuhle noma empofu. Ukwenza ukuqapha kwangempela (okusebenzayo) kwepakethe yezwi ukuhlola amapharamitha afana nokulibaziseka , i- jitter , i-echo, ukulahlekelwa kwepakethe nomsindo kubalulekile ekulungiseni izinto ukuze ukuxhumana kuhlale kubushelelezi.
3. Nikeza kuqala ukuhamba kwezwi ngokuhlela i-QoS
Ngelinye igama, i- QoS ibeka phambili uhlobo oluthile noma isigaba sethrafikhi. Enenethiwekhi eyenziwe ngeVoIP, i-QoS kufanele ihlelwe ukuze izwi libe kuqala kunezinye izinhlobo kanye namakilasi ezithuthi.
4. Qeqesha abasebenzi bakho, bonke abasebenzi bakho
Ungaba nenethiwekhi engcono kakhulu, isofthiwe engcono kakhulu nensizakalo engcono kunazo zonke esetshenziselwa iVoIP, kodwa uma unabantu abangenalwazi noma abangenalutho abasebenza kuso, akufanele ulindele okuningi. Amakhono nokuqonda kwabasebenzi kumele bahlanganise ukuhamba kwedatha, izinhlelo ezichaziwe zokuxhumana, ezobuchwepheshe eziyisisekelo ezihlobene namathuluzi we-hardware kanye nesofthiwe ohlelweni. Ngisho noma eyodwa uma kungenjalo umshini, umuntu kufanele okungenani azi ukushayela ukusebenzisa imoto.
Futhi, abasebenzi bezwi ne-data akufanele babe nocingo phakathi kwabo. Bobabili kufanele baqeqeshwe ngendlela yokuthi baqonde izidingo zomunye nomunye. Zihlanganisa ngokufanayo inethiwekhi efanayo, ngakho kufanele ziqonde izidingo zomunye nomunye ukuze zikwazi ukuyisebenzisa kahle. Ukungaphumeleli kulokhu kungaholela ekusetshenzisweni okungaphansi kwemithombo, izidingo eziphikisanayo njll.
5. Qinisekisa ukuthi inethiwekhi yakho iphephile ngaphambi kokuthi uthumele i-VoIP
UChristopher Kemmerer we-Nextiraone Inc. uthi, "Amathuba akho, awunakwenzeka ukuthi uthole amahloni. Kodwa uma wenza kanjalo, awusoze ulikhohlwa." Njengoba izinto zimi manje, angikusho ukuthi awunakwenzeka ukuba uhlaselwe, ngoba izinsongo zokuphepha ze- VoIP ziyaqhubeka. Ukuze uzibeke ohlangothini oluphephile, nanka amanye amathiphu:
- Vikela ithrafikhi yakho yezwi usebenzisa ukubethela.
- Sebenzisa inethiwekhi eyimfihlo yangempela, ezokwenza inethiwekhi yakho ivikeleke kakhulu.
- Sebenzisa amabhuloho , futhi uqiniseke ukuthi zilungiselelwe kahle. Abantu abaningi bakhohliswa ngezigubhu zabo, futhi ngokungafanele, ngenxa yokucushwa okungalungile. Izizathu zazo ikakhulukazi ukungazi. Into eyodwa ebaluleke kakhulu ukuhlola nge-firewall kungukuthi isekela i-SIP noma i-H.323.
- Uma uqhuba i-IP PBX s, zikhiphe phansi ukuze uzivikele emagciwane kanye ne-DoS (ukuphika kwenkonzo) ukuhlaselwa.